Please see below to listen to the SJRRC Board Meeting Audio.

Please click below to listen to the SJRRC Board Meeting Audio.

The ACE Buddy Program is back!  The program is simple and it provides a great incentive for you to recruit new riders to ACE.  Here's how to participate in the program: First, find a coworker or friend who has never ridden ACE.  Next visit www.acerail.com/buddy.aspx and complete the form with your information as well as that of the buddy you are referring.  Once the form has been completed, your buddy will receive a ticket to ride ACE free for 3 consecutive days.  Your buddy will also receive a 50% discount certificate to purchase a 20-trip or monthly pass.  If the buddy redeems the discount certificate, you will also receive discount certificate for 50% off.  That's it!  If you have any questions please contact D'Andre Berry at dandre@acerail.com.

Please be advised that there is no service on July 5th.  Regular ACE service will resume Tuesday, July 6th.  Please click here to view the 2010 ACE Holiday Train Schedule.  Please contact ACE Customer Service at 1-800-411-RAIL if you have any questions.

The ACE Passenger Advisory Council is looking for new members.  This group meets regularly with ACE staff to discuss the latest news and changes in the ACE service.  The ACE Pac is a great way to represent your fellow passengers and have your voice heard.  If you are interested in joining, or you would like to have more information, please contact the ACE Pac Chairman Bob Wheeler at wheeler@stanford.edu.

An ACE passenger let us know that the Trader Joe's in Livermore has a couple images of the ACE train as a part of a painting in the front of the store.  This Trader Joes is located a few blocks from the Livermore ACE station.  If you ever see the ACE train depicted in any images, please let us know, and send a picture.  Now you know when you go to Trader Joes to get your favorite snack, you  can also see your favorite train.

Please see below for information about the new ACE text alert system.

The Altamont Commuter Express staff has been working to revise the communication process when the ACE train system experiences delays.  ACE has been listening to passenger feedback and working to address concerns.  Getting accurate information to passengers in the event of a delay is a priority, and changes have been made to improve the communication process.

Beginning July 1st, all ACE alerts are going to be sent by text message.  Sending ACE alerts by text message will allow anyone with a text- enabled mobile device to quickly receive updates.  Text alerts will be sent out for train delays greater than 20 minutes.  As soon the ACE Monitoring Center is notified of a delay, an ACE text alert will be sent.  Approximately every 10 minutes, update alerts will be sent out to keep passengers informed.  All passengers are encouraged to subscribe to the ACE text alerts as it is the best way to stay updated in the event of a train delay.  Subscribe to the ACE text alerts now by texting "join ace.amalerts" and/or "join ace.pmalerts to 292929.

The ACE call alert system will continue to be used, but only for severe delays greater than 60 minutes.  Also, as of July 1st, the ACE email alerts will be cancelled. If you have any questions about the ACE text alert system, please contact D'Andre Berry at dandre@acerail.com.