Conductor MAX - My ACE Xpress

MAX Blog - All posts tagged 'wifi'

Wi-Fi News

I want to thank all of you who were very helpful in sending feedback when we ran the extended Wi-Fi evaluation in February/March.  At this point I am hesitant to give a timeline or date as we do not have an agreement signed.  I can say that we have made progress and we will have a solution in place soon.  I anticipate having more information for an update towards the end of this month.  If you have specific questions regarding this project, please send me an email.

Wifi

Please note that Wifi testing has been moved to cars 03 & 06.  For more information please contact Susan Payan.  Wifi is currently down.  The equipment has been sent in for repairs.  If you have any questions please contact Susan Payan.

UPDATE: Wifi testing will resume the week of July 7th. Wifi is currently down.

Wifi Testing

This week we are testing the Wifi system and we need your help.  The testing will take place on ACE 05 in the morning and ACE 08 in the afternoon.  The main Wifi car is 3215, so the farther away you are from this car, the signal may be weaker.  You will need a username and password which I have provided below.  Please note that the username and password are case sensitive.

 

Username: ace

Password: user

 

Please test out the Wifi and let us know how it is working.  We need to know if you are able access the Wifi and if you are, is the internet access meeting your needs.  It is important that we receive feedback on the functionality of the Wifi system.  Please leave a comment here or email Susan Payan at susanp@acerail.com.

What happened to the WI-FI?

 One of the biggest concerns, if not the biggest concern amongst passengers is the wireless internet onboard the ACE trains.  I know WI-FI is a very valuable service that will ease your commute - some of you may be able to work while on the train. We are dedicated to getting WI-FI service back on the train and it is a high priority for us to provide that service to you. 

In November of 2007, our vendor began replacing some ineffective WI-FI equipment and acquired a different satellite link.  We have been running a test program for the WI-FI on ACE 05 since the First week of February 2008. Once the testing program is complete, we will be able to determine the best direction we should head with WI-FI.  I will post more on this topic soon.