Conductor MAX - My ACE Xpress

MAX Blog - December 2008

Postponement of ACE Fare Increase

Ticket stock for the new ticket prices was ordered in October.  However, the vendor has had continual printing delays and problems with the ticket quality.  The final ticket stock was scheduled to arrive on December 15th, but was not delivered.  So, our lemons will become your lemonade!  The fare increase which was to be effective January 2 will be postponed until February 2.   I appreciate your flexibility, and ask that you keep February 2nd in mind as the effective date for the new ticket prices. 

Thank you and we look forward to serving you in 2009,

Stacey Mortensen

UPDATE:  Tickets purchased before January 30, 2009 will be valid until used.

ACE Delay December 17, 2008

This afternoon at approximately 1:39 PM ACE 02 was delayed due to a crossing incident at Corral Hollow Rd in Tracy.  There were no injures to the 35 passengers onboard the train.  Thanks to San Joaquin RTD, a bus bridge was setup to transport passengers to Lathrop/Manteca and Stockton.

ACE Train Delay December 4, 2008

*UPDATE: The computer problem causing the delay has been repaired.  ACE 04, 06 and 08 will operate as scheduled. 

ACE 07 will end at Fremont and a bus bridge has been setup to take passengers to Great America and San Jose.  Passengers travelling to Great America and San Jose can expect delays of 15 - 20 minutes. 

A bus bridge will also be setup for ACE 02 at the San Jose and Great America stations.  The bus will pick up passengers at San Jose and Great America and transport them to the Fremont station to board the train.  The ACE 02 Fremont departure time has been delayed 10 minutes to accommodate the bus bridge.

The delay in service is due to computers being down at the San Jose station causing a system-wide signal interruption.  This interruption has prevented any trains from leaving the San Jose station. 

We do not anticipate this delay affecting ACE 04, ACE 06 or ACE 08.